Retries

Webhook retry schedule and details

Successful Delivery

Captur3d considers a webhook to be delivered successfully when the HTTP response from the webhook destination (your server) is 2xx (status code 200-299).

Any other status code, including 3xx redirects are treated as failures and will advance the retry schedule.

Schedule

Each webhook is attempted based on the following retry schedule:

- Immediately
- 5 seconds
- 5 minutes
- 30 minutes
- 2 hours
- 5 hours
- 10 hours
- 10 hours (in addition to the previous)

For example, an attempt that fails three times before eventually succeeding will be delivered roughly 35 minutes and 5 seconds following the first attempt.

Delivery Failure​

After the conclusion of the above attempts the message will be marked as Failed for this endpoint.

Disabling failing endpoints​

If all attempts to a specific endpoint fail for a period of 5 days, the endpoint will be disabled. Please contact our team to re-enable an endpoint.